Technical Support When You Need It
Reliable support for your website, email, DNS, and technical questions.
Perfect for businesses that need expert help without hiring a full-time tech person.
What's Included
Comprehensive support packages tailored to your needs.
Technical Help & Advice
Get help with email setup, DNS management, and technical questions about your website and online presence.
Website Maintenance
Keep your website running smoothly with regular updates, content changes, and technical fixes whenever you need them.
Priority Support
Comprehensive support with dedicated hours, priority response times, and proactive monitoring for peace of mind.
Flexible Support Packages
Choose the right level of support for your business needs.
- ✓ Email setup & support
- ✓ DNS management
- ✓ Technical consultancy
- ✓ 48-hour response time
- ✓ Everything in Essential
- ✓ Website maintenance*
- ✓ Content updates*
- ✓ Security updates
- ✓ 24-hour response time
- ✓ Everything in Professional
- ✓ Priority support
- ✓ Proactive monitoring
- ✓ Performance optimisation*
- ✓ 12-hour response time
* Website maintenance & content updates: Minor text/image changes within monthly hours. New features or pages are quoted separately.
* Performance optimisation: Regular speed checks and improvements within monthly hours. Major overhauls quoted separately.
Ad-hoc Support Available
No monthly commitment required. Perfect for one-off projects or occasional support needs.
Need Reliable Tech Support?
Let's discuss your support needs and find the right package for your business.